The ticketing rules

Description of the procedure for ordering tickets

• To order tickets, please visit the order page on the link "Buy a ticket";
  Buy a ticket
• On the page that opens should:
  1. to select the desired tickets;
  2. select a payment method;
  3. enter contact information, get acquainted with the rules of acquisition of tickets;
• click on the button "Checkout" to save the order. To the specified email address You will receive an email with the order information and a link to the order page to get the tickets after payment;
• On the opened page it is necessary to check the entered data and press "Pay". Follow the instructions of the payment system;
• when choosing the payment method "Bank card VISA/MasterCard through payment system PAYSERA.
  1. enter Your Bank card details and click "Pay"
  2. check out the results of payment and return back to the site
     ATTENTION! After the payment using Bank card, you need to save cards-checks (confirmation of payment received in the online store) for a reconciliation to the statement of card account (to confirm transactions in the event of a dispute).
• To pick up the tickets after payment click on the link in the email to the order page or go back to the website from the payment page and click on the button "Get tickets". Advanced tickets are sent to your Inbox;
  
• Print the tickets.

If you have not received your tickets, You need to contact technical support service BezKassira.by on this page

Denial of authorization:

• Bank transfers to the authorization server the refusal of payment;
• the Authorization server sends the store a failure with the order number;
• the Buyer is sent a letter stating the reason for refusal of authorization.

Reasons for refusal of authorization are as follows:

• the card has insufficient funds to pay for the order;
• the Bank that issued the card, placed a ban on the payment on the Internet (some banks have put a ban on payments over the Internet for fear of fraud);
• has timed out the credit card data (must be entered within 40 minutes from the beginning of the payment order);
• the input data were not confirmed by the buyer on the payment page, data format error, etc.

Depending on the reasons for refusal of authorization to resolve the issue, You can:

• To retry payment, but not earlier than 20 minutes;
• To seek clarification from the Bank that issued the card;
• In case you can not solve the problem of the Bank - retry payment using card issued by another Bank.

Order Processing

If paying by electronic payment systems orders are processed 24 hours a day, 7 days a week, 365 days a year. When choosing the payment method "cash with delivery" with You will have to contact the Manager on the specified contacts in order.

Please read Carefully and strictly follow the clauses of this agreement:

• Purchase tickets only from authorized distributors — the administration is not responsible for counterfeiting
• The concert is the risk that is assumed by the ticket holder
• Ticket Price is refunded no less than 5 days before the event and 75% of the ticket price according to the presidential decree of 5 June 2013 No. 257 Chapter 5 p. 26
• At the concert are allowed to make an Amateur photo and video (for non-commercial use).
• It is FORBIDDEN:
  • Go to the club in a state of alcoholic or narcotic intoxication.
  • Spoil the equipment and the equipment of the club.
  • Carry weapons, gas sprays, drinks and food, drugs, injecting/breakable items and accessories that are potentially dangerous to others, — all of these items withdrawn security service.
• ADMINISTRATION AND/OR SECURITY HAVE the RIGHT to:
  • Restrict or inhibit the exit from the club during the event.
  • Remove from violators of club rules without refund.

Payment is made through the Internet in real time directly after placing the order.